Frequently Asked Questions
We’re with you every step of the way — we understand it’s more than just a dress.
There’s so much more to choosing your wedding gown than meets the eye. Naturally, brides have many questions about the process, the timing, and all the finer details of finding the one. To help make this part of your planning journey smoother, we’ve gathered answers to the questions we hear most often.
General
DO I HAVE TO KNOW WHAT I WANT BEFORE I START MY SEARCH?
Not at all — that’s what we’re here for. As designers, part of our role is to guide you — helping identify silhouettes and fabrics that accentuate your figure and express your personality so that you feel radiant on your wedding day. Whether you arrive with a clear vision or no idea where to begin, we’ll work with you to bring your dream gown to life. We also have an extensive in-house collection of gowns and fabrics to help spark inspiration along the way.
WHEN'S THE RIGHT TIME TO START LOOKING FOR A DRESS?
We recommend beginning your search once you’ve secured your wedding date and venue. This gives us a better sense of your timeline and the overall tone of the occasion. It’s never too early to start — early planning allows for greater peace of mind and more options.
What’s the price range of your gowns?
Our gowns typically range from $4,000 to $9,000, depending on design complexity, fabrics, and level of detail involved. Bespoke, custom-made gowns tend to be on the higher end of this range, but pricing can vary depending on the gown.
Bespoke Gowns
What is a bespoke gown?
A bespoke gown is designed and handcrafted from scratch to reflect your individual vision, silhouette, and style. It’s a creative collaboration between you and our Head Designer, Anita, and involves multiple fittings and meticulous craftsmanship at our Auckland atelier. No two bespoke gowns are ever the same.
When do you start making bespoke gowns?
We usually begin crafting your bespoke gown around 10 to 12 weeks before your wedding to ensure a perfect fit. Your gown will be ready for collection the week of or the week before your wedding, based on your requirements and schedule. However, we can arrange for an earlier collection if preferred.
What do I need to bring to my fittings?
We typically schedule three to four fittings after your measurements are taken.
• Please bring the same bra or undergarments worn during your measurements to maintain consistency.
• For the fitting where we finalise the hemline (usually your second or third fitting), it’s important to bring your wedding shoes or heels of the same height to ensure the perfect length.
Each fitting is a special part of the journey — an opportunity to refine the gown and see your vision come to life.
Can you make a bespoke gown for me if I’m from out of town or overseas?
- First visit: Consultation and measurements
- Second visit (often in a single day): First and second fittings
- Third visit (typically in a single day): Third and final fittings, with gown collection
Made-to-Order Gowns
What is a made-to-order gown?
Our made-to-order gowns are crafted in-house from our signature designs and are made in either standard or custom sizing. They are perfect for brides who love our aesthetic but need a simpler, more accessible process or a shorter timeline.
When do you start making the dress?
For made-to-order gowns, we begin crafting your gown once your measurements are confirmed and your order is approved.
How long do made-to-order gowns take?
Standard lead time is 4 months from the date we receive your measurements. If you need it sooner, we do offer a rush order option.
Can I get a made-to-order gown if I live overseas?
Yes — our MTO gowns are available worldwide. We’ll guide you through measuring, sizing, and selecting the right gown via email or Zoom, and can ship directly to you.
Will my made-to-order gown require alterations?
MTO gowns in standard sizes may require alterations after delivery for a perfect fit.
Custom Sizing & Rush Orders
What is custom sizing?
Custom sizing is available for Made-to-Order gowns, which means we’ll create your gown to your specific measurements, rather than your closest standard size. It’s ideal for brides who need a more tailored fit, especially for curvier figures or unique proportions.
This service is available worldwide and includes a $300 NZD fee for most gowns. For more intricate designs requiring additional structure, fabric, or detailing, an additional fee may apply. Should this be the case, a tailored quote will be provided before proceeding.
Do you offer rush orders?
Yes, we offer a rush service for both MTO and bespoke gowns, subject to availability. Rush MTO gowns are completed in 8 weeks or less. Thanks to our in-house atelier, we are able to offer an incredibly flexible rush service, often completing gowns in as little as two weeks — though availability is limited, so early contact is essential.
Rush timelines for bespoke gowns vary depending on the design — please get in touch early so we can advise you on feasibility.
Other Details
What about accessories?
Accessories are the finishing touch that tie everything together. We offer a curated selection of veils, headpieces, and accessories in our atelier, and we’re more than happy to advise you on pieces that complement your gown and overall bridal look.
Do you create bridesmaids’ dresses or gowns for the mother-of-the-bride?
While we don’t create these gowns in-house, we’re always happy to advise, design, or provide coordinating fabrics to help bring your wider bridal party vision together.
Is your entire collection displayed on your website?
Our online gallery showcases many of our gowns, but not all. We have a growing selection of in-house pieces and an exclusive library of laces and fabrics sourced from around the world that are only available in our atelier.
To view our full collection, we invite you to visit us at: Level 1, 242 Queen Street, Auckland, New Zealand. Our bridal atelier is open Monday to Friday from 10am to 5.30pm and Saturday’s by appointment only.
What if I’m trying to lose weight or I’m pregnant?
We can absolutely accommodate changes to your figure. In most cases, we simply adjust the timeline to begin fittings closer to the wedding date. There’s no extra cost involved for this flexibility — we’re here to ensure you feel your best.
